Technology Resources

Ready access to computer resources is essential for student success in higher education. Students use computers to prepare course materials; communicate with peers, professors, and staff; access information and resources; and for engaging with instructional materials. As a result, Concordia University requires that all students own, or have ready and unlimited access to, a computer which is able to run all software required for coursework in their program. There is one student-accessible computing center located in the Hagen Campus Center which is available for general computing needs during normal building hours. This computing center may not suit every student’s computing needs and should not be considered the student’s primary computer for academic work.

The Concordia Technology Service Center is available during normal business hours to assist with technology access and application questions. The Technology Service Center provides many online self-help tools and resources available during all hours. The Technology Service Center can also assist with academic Audio/Visual needs.

Most residence hall rooms are equipped with one or more wired network ports. High speed wireless coverage is available in all campus buildings including all on-campus residence facilities.

Most students qualify for the Microsoft Enrollment for Education Solutions program which will provide them free access to the Microsoft Office Suite (for Windows or Mac). Most students also qualify for access to free anti-virus/security suite software. Additional information can be found in the technology Knowledge Base or by contacting the Technology Service Center.

Note: Concordia University is primarily a Windows-based environment. While other operating systems may be compatible with the network, only limited support can be offered for other operating systems. For resource and liability reasons, technology service staff can offer only limited support for student personally owned computers. Students may be referred to an outside vendor for advanced software or hardware support and repair.

Policies, procedures and services change frequently as required to accommodate new and changing technology at Concordia University. All university technology stakeholders are encouraged to utilize the technology Knowledge Base (http://kb.cu-portland.edu) for the latest information regarding technology availability, services and applicable policies.